Quick Help for Agents & Teams

Not always. Every situation is different, so we recommend checking that you have the appropriate authority before items are permanently removed or disposed of. We are happy to discuss what needs doing and arrange the clearance for a suitable time.

Yes. We understand that sorting through a loved one’s belongings can be difficult and sometimes overwhelming. We can work carefully with you, setting aside personal possessions, photographs, documents and other items that may need to be kept rather than disposed of.

We take extra care when clearing a property following a bereavement. If we come across personal documents, photographs, jewellery, money or anything that appears valuable or sentimental, we will put it aside rather than simply disposing of it.

Yes. We can clear as much or as little as required, from individual rooms to a complete property, including lofts, garages, sheds and outdoor areas. We can tailor the service around the needs of the family or estate.

Not necessarily. We understand that family members and executors may live some distance away or may prefer not to be present. Access and instructions can be agreed with us beforehand, allowing us to carry out the work respectfully and professionally.

Yes. We can work with family members, executors, solicitors, estate agents and other representatives involved in managing the property. We aim to make the clearance side of the process as straightforward as possible.

We aim to avoid unnecessary waste wherever possible. Suitable items may be separated for reuse or recycling, with remaining waste taken to appropriate facilities. Gone & Sorted is a registered waste carrier, so you can be confident that waste is handled responsibly.

We understand that sometimes a property needs to be dealt with quickly, while in other circumstances families need more time. Contact us to explain your situation and we will arrange a suitable date wherever possible. There is no pressure to proceed until you are ready.

Yes. Contact us and tell us a little about the property and what needs to be cleared. We can then discuss the job with you and provide a quote before you decide whether you would like to go ahead.

Absolutely. We understand that a bereavement clearance is very different from an ordinary waste collection. We approach these properties with patience, discretion and respect, taking particular care around personal belongings, documents and items that may have sentimental value.